How to Unmatch Transactions in QuickBooks: A Complete Guide
4/29/2025
As an experienced consultant in the small business software industry, I've seen firsthand how a simple mistake can throw off your entire financial record. If you've accidentally matched a transaction in QuickBooks to the wrong record, don't worry! The process of unmatching a transaction is straightforward and essential for maintaining accuracy.
In this guide, I’ll walk you through the steps for unmatching transactions in both QuickBooks Online and QuickBooks Desktop. By the end, you’ll know exactly what to do to correct those pesky errors and keep your financial records in tip-top shape!
Unmatching a Transaction in QuickBooks Online
To get started with unmatching a transaction in QuickBooks Online, follow these easy steps:
- Access the Banking Menu: Start by navigating to the Banking menu. Here, you'll select the tile that corresponds to the bank or credit card account containing the transaction you need to adjust.
- Locate the Transaction: Once in the Banking menu, click on the Categorized tab. Browse through the transactions and find the one you wish to unmatch.
- Unmatch the Transaction: In the Added or Matched column, you'll see a blue transaction link. Click on that link to view the matched transaction details, then hit Undo to unmatch the transaction.
After you've undone the match, the transaction will return to the For Review tab, ready for you to find the correct match.
Unmatching Multiple Transactions
Unmatching a single transaction is super simple, but what if you have multiple transactions to unmatch? You’re in luck! Here's how to do it:
- In the Categorized tab, select the checkboxes next to each of the transactions you want to unmatch.
- Click on Batch actions and choose Undo.
This will move all selected transactions back to the For Review tab—saving you time and effort!
Unmatching Transactions in QuickBooks Desktop
For those of you using QuickBooks Desktop, the process is a tad different but just as simple. Here’s what you need to do:
- Access Bank Feeds: Navigate to the Banking menu and select Bank Feeds. From there, choose the Bank Feeds Center.
- Locate the Transaction: Under the Recognized tab, find the transaction that you need to unmatch.
- Unmatch the Transaction: In the Action column, you’ll see a small arrow icon. Click on it, then select Not a match.
This action will effectively unmatch the transaction, allowing you to make the necessary corrections.
Important Considerations
While unmatching transactions is often straightforward, there are some critical considerations to keep in mind:
- Reconciled Transactions: If a transaction has already been reconciled, unmatching it could affect your accounts. Always consult with your accountant before making changes to reconciled transactions to avoid potential headaches.
- Multiple Matches: If a single downloaded transaction was matched to more than one QuickBooks transaction, you'll need to unmatch it from the In QuickBooks tab in the Banking page.
By understanding how to unmatch transactions in QuickBooks, you not only ensure that your financial records remain accurate but also save precious time when correcting mistakes. Keeping your accounts straight means more time for you to focus on growing your business!
So, the next time you find a transaction that needs unmatching, just remember these simple steps, and you'll be on your way to cleaner, more reliable financials. Happy bookkeeping!