How to Change Your Email Sending Domain in HubSpot
7/8/2025
When you want to change your email sending domain in HubSpot, it is essential to configure the new domain's DNS settings. This ensures that your emails get sent correctly and are authenticated. Below is a step-by-step guide that you can follow to make this change smoothly.
1. Access HubSpot Settings
- Log in to your HubSpot account.
- Look for the settings icon in the top navigation bar and click it.
2. Navigate to Domains & URLs
- In the left sidebar menu, go to Content > Domains & URLs.
3. Connect a New Email Sending Domain
- Click on Connect a domain.
- In the dialog box that pops up, select Email Sending and then click Connect.
4. Enter Your Email Address
- On the domain connection screen, enter an email address that uses the new domain you want to set up (for example, [email protected]). Then click Next.
5. Verify Domain Information
- Check that the email sending domain displayed is correct, and click Next.
6. Update DNS Records
HubSpot will provide specific DNS records that you need to add to your domain's DNS settings. These typically include:
| Record Type | Value |
|---|---|
| DKIM (DomainKeys Identified Mail) | Two CNAME records |
| SPF (Sender Policy Framework) | A TXT record |
| DMARC (Domain-based Message Authentication, Reporting, and Conformance) | A TXT record |
For each record, copy the Host and Required data values provided by HubSpot. After that:
- Log in to your DNS provider's account.
- Find the DNS settings for your domain.
- Add the records provided by HubSpot into your DNS configuration.
7. Verify DNS Configuration
- Once you have added the necessary records, go back to HubSpot and click Verify.
- HubSpot will check to see if the DNS records are correctly set up. Note that this verification may take up to 48 hours due to DNS propagation times.
Important Considerations
- Subdomain Usage: It’s usually a good idea to use a subdomain (like [email protected]) for email sending. This helps protect your root domain's reputation. Also, avoid using the same subdomain for content hosting and email sending to prevent DNS conflicts.
- DNS Access: Make sure you have access to your DNS provider's settings. You should have the necessary permissions to make changes.
- Propagation Time: Keep in mind that DNS changes can take up to 48 hours to propagate. Plan your email campaigns accordingly to avoid any disruptions.
By following these steps, you can change your email sending domain in HubSpot successfully. This will ensure that your emails are authenticated, which increases the likelihood of your messages reaching your recipients' inboxes. Take the time to verify these settings to maintain a healthy email reputation.